TachoWeb annual review 2020

TachoWeb annual review 2020

The past year 2020 was dominated by a topic that posed significant challenges, especially for the transport industry. The global Corona crisis was accompanied by numerous restrictions that directly affected the already time-sensitive business in transport.

Despite the more challenging conditions also at our company, for example, the shift to working mainly from home, our customers’ needs still come first at DAKO. Thus, in 2020 we also improved our web platform TachoWeb with numerous new functions and adaptations in order to support transport and logistics companies in optimising their processes in the best possible way and enabling a smooth workflow.

In our review, we have summarised the essential TachoWeb improvements in 2020 for you.

Plan orders even more flexibly and process them on the move

We are developing TachoWeb more and more into a comprehensive system for your transports. To this end, we put a lot of development effort into the Order management in 2020.

Let TachoWeb plan your tours

Short summary

Decide the position of orders yourself when moving them between tours in the Smart Planner
Have optimal daily tours automatically created from unscheduled individual
Notification if delivery windows cannot be met
Significant optimisation of tour quality
TachoWeb Smart Planner

The fully automatic tour planning with Smart Planner is now even easier to use and has more options. For example, when moving orders between tours in the history, you can now decide where the order should be inserted. Similarly, unplanned individual orders can be merged into their own daily tours.

Smart Planner then automatically creates optimised tours from the selected orders, which relieves you of a large part of the planning. In addition, you immediately receive a message if, for example, delivery windows cannot be met.

TachoWeb Smart Planner

The fully automatic tour planning with Smart Planner is now even easier to use and has more options. For example, when moving orders between tours in the history, you can now decide where the order should be inserted. Similarly, unplanned individual orders can be merged into their own daily tours.

Smart Planner then automatically creates optimised tours from the selected orders, which relieves you of a large part of the planning. In addition, you immediately receive a message if, for example, delivery windows cannot be met.

Also, we have significantly optimised Smart Planner concerning tour quality. By improving the calculation basis, the calculated tours now correspond much more precisely to your requirements so that you do not have to make many adjustments.

Whereas 50 orders previously took about 5 minutes to calculate, up to 100 orders can now be calculated in one minute. The same applies to quality: Whereas previously instances with up to 50 stops could be calculated with good tour quality, now up to 400 stops can be distributed into suitable tours at once.

If the number of vehicles specified by the user is insufficient to supply all stops, Smart Planner also creates additional drivable tours. These can then be subsequently assigned to a vehicle.

Optimised Tour quality

Orders in one minute

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Instances per calculation

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Also, we have significantly optimised Smart Planner concerning tour quality. By improving the calculation basis, the calculated tours now correspond much more precisely to your requirements so that you do not have to make many adjustments.

Whereas 50 orders previously took about 5 minutes to calculate, up to 100 orders can now be calculated in one minute. The same applies to quality: Whereas previously instances with up to 50 stops could be calculated with good tour quality, now up to 400 stops can be distributed into suitable tours at once.

If the number of vehicles specified by the user is insufficient to supply all stops, Smart Planner also creates additional drivable tours. These can then be subsequently assigned to a vehicle.

Optimised Tour quality

Orders in one minute

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After

Instances per calculation

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Optimised Tour quality

Orders in one minute

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Instances per calculation

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Save time and costs already during planning

Short summary

Convenient collective processing for orders
EC vehicle classes integrated
Inaccurate addresses resolvable by GPS coordinates

With the batch editing of orders, we have introduced another time-saving function. In the order overview, several orders can now be selected and edited at once via “Edit selection” concerning status, type, service time and comments. It is also possible to save several orders immediately as a daily tour or to transfer them directly to the Smart Planner to have tours planned automatically.

The interlocking between the order overview and tour planning makes the compiled editing and scheduling of orders much easier and faster.

We have also integrated the uniformly defined EC vehicle classes, which are included in all route calculations. You can now also specify address data even more precisely via GPS coordinates, for example, if the actual delivery location does not match the postal address in the case of large company premises.

Mobile order processing made easy

Short summary

Additional options in case of impossible delivery in App DAKO drive
Display of order status of DAKO drive in tour view in TachoWeb
Specify required delivery quantities directly in the tour

Contactless delivery has become enormously important, especially in the last year, to avoid infection risk. But even aside from the pandemic, flexibility and well-documented processes play a significant role in goods delivery.

Our app DAKO drive enables delivery drivers to process orders entirely on the move, without a lot of paperwork or complicated processes. Here, too, we have integrated improvements in 2020. For example, drivers can now specify various reasons and procedures in the app if delivery was not possible. Dispatchers then also receive this information in TachoWeb via the status of the tours in the order list.

Contactless delivery has become enormously important, especially in the last year, to avoid infection risk. But even aside from the pandemic, flexibility and well-documented processes play a significant role in goods delivery. Our app DAKO drive enables delivery drivers to process orders entirely on the move, without a lot of paperwork or complicated processes. Here, too, we have integrated improvements in 2020. For example, drivers can now specify various reasons and procedures in the app if delivery was not possible. Dispatchers then also receive this information in TachoWeb via the status of the tours in the order list.

In addition, drivers can now decide whether they want to drive to the undelivered stop again or, in case of delivery services, drop off the goods at a parcel store. There is now also a special function for media logistics specialists: When a driver accepts a new tour, he can see directly in the app how many copies of various print products with which publication date are to be loaded onto the vehicle. This prevents paperwork and misunderstandings when accepting orders, as these figures can be stored directly in the tour.

All these improvements give you an even more powerful range of functions for your job planning, enabling you to save time, costs and resources and work more efficiently.

Driving and rest times safely under control

The social provisions exacerbate the time pressure that is the norm in the transport industry, even if there are relaxations during the Corona period. However, also here it makes sense to document well to not get into trouble later. That is where it is good to be able to rely on a digital system like TachoWeb for tachograph data management. In this area, too, we integrated further improvements and details in 2020.

Detecting incorrect operations of the tachograph

Warning:

Violations under Regulation (EU) 165/2014 involving incorrect operations of the tachograph are punishable by fines in the same way as driving time violations.

Bedienung Tachograf
In TachoWeb, these can now be better identified – with a breakdown by missing country entry and missing manual supplements. In addition, violations of this type can also be optionally included in the fine development. Reports on tachograph operating errors round off the new features.
In TachoWeb, these can now be better identified – with a breakdown by missing country entry and missing manual supplements. In addition, violations of this type can also be optionally included in the fine development. Reports on tachograph operating errors round off the new features.
Bedienung Tachograf

Better overview in tracking

Auftragsmanagement
In tracking, precise information, even of short standing times, for example, in urban traffic, is essential for further planning and arrival control. However, these short stops can make the route overview confusing, as they are automatically counted as rest periods. Dispatchers should be able to recognize in this view when a driver actually stops for a more extended time, which is mainly the case at delivery stations, in order to track the tour in this way. For this reason, rest periods of less than 2 minutes can now be hidden. This allows a better display in the route overview without – for this display – unimportant details.
Auftragsmanagement
In tracking, precise information, even of short standing times, for example, in urban traffic, is essential for further planning and arrival control. However, these short stops can make the route overview confusing, as they are automatically counted as rest periods. Dispatchers should be able to recognize in this view when a driver actually stops for a more extended time, which is mainly the case at delivery stations, in order to track the tour in this way. For this reason, rest periods of less than 2 minutes can now be hidden. This allows a better display in the route overview without – for this display – unimportant details.

Better management of expenses and deadlines

Save time with the expense module

Expense calculations can be time-consuming and require efficient control options. To make your work easier, we have integrated some improvements in 2020.

The expense “traffic light” in the overview shows users not only whether all the necessary data for a driver is complete and correct but also which information is missing in detail. The lump sum for overnight stays in the vehicle has also been added and can now be entered in addition to the regular lump sums for meals.

If all expense data is complete, all or only specific employee reports can now be exported together with details in a PDF document. This saves a lot of time and reduces the effort involved in expense management.

Import function for deadline changes

To incorporate several deadline changes quickly, there is now an import function in the deadline management. An import template can be generated from individually selected deadline types and makes handling much more comfortable. However, deadlines relating to the administration of driver cards and driving licences are still controlled exclusively via the readout or the initial check data. With these innovations, we have further improved the deadline management for you so that important deadlines are not forgotten and everything remains transparent.

Focus on user-friendliness

We continue to grow TachoWeb into an intuitive portal to make your work and that of your employees easier. That is why we have worked a lot on user-friendliness over the past year and integrated new functions.

TachoWeb Dashoard

On the start page, each user can now create an individual dashboard with the required information. Up to 8 tiles are possible, which can be arranged and moved as desired. Each user can select the information relevant to him or her from all the subordinate dashboards, such as evaluation, administration, deadlines, etc., and save the dashboard so that the data is available at a glance, directly after login.

In addition, we have integrated a TachoWeb-wide search, which allows access to the sub-pages. This allows you to find pages quickly, for example, if you are unsure to which section they belong. Even as you type, various suggestions and keywords are displayed so that you can go directly to the relevant page.

On the start page, each user can now create an individual dashboard with the required information. Up to 8 tiles are possible, which can be arranged and moved as desired. Each user can select the information relevant to him or her from all the subordinate dashboards, such as evaluation, administration, deadlines, etc., and save the dashboard so that the data is available at a glance, directly after login.

In addition, we have integrated a TachoWeb-wide search, which allows access to the sub-pages.

TachoWeb Dashoard

This allows you to find pages quickly, for example, if you are unsure to which section they belong. Even as you type, various suggestions and keywords are displayed so that you can go directly to the relevant page.

The new functions, together with the improved user-friendliness and the mobile extended arm through our apps, bring TachoWeb further along the path to becoming a holistic system for optimal transport organisation. The deep networking of dispatchers, drivers and fleet managers and the high data quality provide you with a strong companion in your day-to-day business, allowing you to plan precisely and master exceptional situations in a relaxed manner.